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Rated Excellent by Our Patients

 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jonathan Hutchinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I was given an emergency appointment at short notice following a sudden and near-total loss of hearing while far from home.   The premises were impressively modern, clean and tidy and my ears and hearing aids were given a thorough examination followed by removal of the wax found to be the main cause of the sudden loss of hearing.   Luiz followed that up with a clear and helpful description of the state of my hearing as revealed by his analysis of my ears and current hearing aids.   A really satisfactory outcome to a serious problem.   I emphasise that I had no prior knowledge of or connection with this audiology practice, but nevertheless received the sort of service nowadays  very rare in the field of medicine.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sally Taylor 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommended service, very professional, it was clearly explained what the processes were, I was shown pictures of my ears (before and after), also had hearing tests done, and a follow up appointment 4 weeks later to check again and was shown graphs of the improvement in my hearing - very satisfied with the whole procedure.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Samantha Chambers 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had such a great experience at The Audiology Expert in Haverhill. My 5yr old daughter was really nervous after a previous ENT appointment where she was too scared to have her ears unblocked. Keyla was absolutely amazing - so patient, gentle and reassuring throughout the whole appointment. She made my daughter feel completely comfortable and confident, and managed to get both ears done without any upset. I am so grateful for her kindness and professionalism - highly recommend. Thank you Keyla.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service throughout from initial phone call from Keyla who was so friendly and polite to seeing Luiz the ear specialist. Very professional service.
Very polite and explained any issues with advice on what happens next. Very clean office and treatment room.
Would highly recommend their services.
Thank you both for helping me understand what is wrong.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Robson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I can highly recommend The Audiology Expert company Haverhill.
I found the staff to be welcoming, professional, friendly and honest.
Well done 👏
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robert Blyth 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Appointment at very short notice. Excellent service, all explanations very clear, and 100% happy to recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karen Eva 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
What a friendly place to go to. Keyla and Luiz are a lovely couple and make you feel very welcome.
I was a bit concerned about my hearing as I hadn't had my ears checked in a few years. But Luiz explained everything he was doing, showed me inside my ears (🤔) which I'd never seen and explained what I was looking at. The hearing tests were painless and thorough. Luiz put my mind at rest about my hearing, bit of wear and tear, which is to be expected as you get older. He explained my options, was happy with my choice and wasnt at all pushy to sell me anything. I will be back next year!
I would DEFINITELY recommend The Audiology Expert in Haverhill - thank you both 😊
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mike Millar 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
offices were immaculate, receptionist was friendly and organised and the specialist was very good at talking me through the processes and understanding how to prevent recurrence. perfect service, honestly i cant recommend them enough
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joshua Hatch 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have had wax removal and hearing tests done at The Audiology Expert on 3 separate occasions, being deaf in my left ear means I have to keep on top of both these things for longevities sake and Luiz has always gone above and beyond with the service he has provided.

Natalie at reception is lovely so even if you are unsure whether this is a service you need, I would highly recommend phoning and enquiring.

Long and short is I can’t recommend these guys enough.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 michael stone 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely amazing, I was treated by Luiz and he was brilliant, from start to finish he explained the whole process, very polite and professional. 100% pain free process, I cant recommend enough.
  
 
  
 
 
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